Speaker Profile...
- Susan Mitchell Ketzes
- Senior VP and Director, Advance Strategies
HOK - Susan Mitchell-Ketzes is Senior Vice President / Director of Global Workplace Solutions at
HOK, Inc.
She is a leading consultant on alternative work strategies, high-performance work environments, and change management.
Her approach to projects emphasizes top-down and bottom-up communication, effective facilitation, and leadership of the change process and she has developed and implemented workplace transformation, communication, and training programs globally for a wide range of clients.
Over 30 years, she has advised clients including Accident Fund, American Express, Booz-Allen Hamilton, General Motors, General Services Administration (GSA), Microsoft, NCR, Nortel, Office Depot, The Hartford, Wellmark, and WPP.
Speaker Programme Listings...
| Author | Title | Description | Category | Rating |
|---|---|---|---|---|
| Susan Mitchell Ketzes | Key steps to Workplace Change Management | Speaking at the CORENET Global Summit at Orlando in November 2008, Susan sets out the key steps needed to make lasting change in workplace practices. ... | Change Management |  |